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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A popup will open. It comprises elaborate info about all the actions that you can perform on the given page. Each context menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide array of tutorial video clips describing how to use our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, take a look at our extensive FAQ database, which covers questions asked by actual customers and provides real solutions. We constantly "revamp" our FAQ database with new Q&A's so as to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our excellent team of support engineers available 24x7 and ready to assist you with any issue. Each trouble ticket you submit will be responded to within sixty minutes (the average support ticket response time is about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 294119

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com